Transform Your Memories Into Beautiful Masterpieces

Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Memory Masterpieces services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Memory Masterpieces provides professional memory preservation services including custom photo books, digital galleries, photo restoration, and personalized keepsakes.

3. User Responsibilities

• You must provide accurate information when placing orders
• You are responsible for the content and legality of submitted photos
• You must respect intellectual property rights
• Payment is required before service delivery

4. Service Guarantee

We guarantee satisfaction with our work. If you're not completely happy with the final product, we will revise it at no additional cost or provide a full refund.

5. Limitation of Liability

Memory Masterpieces shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

6. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws.

Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.

Types of Information:

• Personal information (name, email, phone number, address)
• Payment information (processed securely through encrypted systems)
• Photos and media files you submit for processing
• Communication preferences and service requests

How We Use Your Information

• To provide and improve our memory preservation services
• To communicate with you about your orders and account
• To send you marketing communications (with your consent)
• To comply with legal obligations

Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Cookie Policy

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver personalized advertisements
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected]

DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

Memory Masterpieces respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Claims

If you believe that material on our website infringes your copyright, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

DMCA Agent Contact Information

Memory Masterpieces DMCA Agent
425 North Michigan Avenue, Suite 1200
Chicago, IL 60611
Email: [email protected]
Phone: +1 (312) 555-7842

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification with the required elements as specified by the DMCA.

GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legal obligation for record keeping
• Legitimate interest for business operations

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (312) 555-7842
Address: 425 North Michigan Avenue, Suite 1200, Chicago, IL 60611

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data appropriately.